Lending Library / Lending Library FAQ

Lending Library FAQ

Purchasing and Borrowing our Cubes and Mosaic Kits

Purchasing

Q: Will you complete vendor forms for my school district/ organization?
A:Yes, for states west of the Mississippi, excluding Missouri, please forward the vendor forms to Diana at DianaGettman@rubiks.com. For states East of the Mississippi, including Missouri, please forward the vendor forms to Meg at McCann.Meg.b@gmail.com

 

Q: What are your Payment Options?
1. Purchase Orders
Please make the PO out as follows:
        Kroeger, INC
        455 Finchdene Square
        Scarborough, Ontario M1X1B7
        Canada

Purchase orders can be mailed to the address above, faxed to 1-416-752-6022 or scanned and emailed to Rubiks@KroegerInc.com or YCDTRC@Kroegerinc.com

2. Check
Mail Check to Kroeger, address above

3. Credit Card
Call Kroeger at 1-800-565-6570 and provide your credit card details.
Kroeger is located in Canada so you may need to call your credit card company and ask them to release your card for international purchases.

4. Online Shop

Order online at our shop: www.youcandothecube.com/shop using paypal or credit card

Q: Do you provide large order discounts?
A:    Yes, please contact Holly at HollyR@Seventowns.com

 

Q: When will the materials ship?
A:    Within 3 business days after approval

 

Q: Do you have a US Distributor?
A: Currently, Kroeger is the sole source of the You CAN Do the Rubik's Cube education kits. The sole source letter often allows organizations to proceed with the purchase.

 

Q: May I have a W-9?
A:    Kroeger is located in Canada and therefore, does not have a W-9. Instead they have a W8BEN.

 

Q: How can I receive a copy of the invoice?
A:    The invoice will ship with the order if payment is made via credit card or check.  If the order is placed via PO, the invoice will ship to the address indicated on the PO. You may contact Rubiks@Kroegerinc.com for assistance.

 

Lending Library:

Education Sets: 12, 24, 36 Rubik's Cube Sets

Q:  How long may I borrow a set?
A:  The use period is 6 weeks.  We can sometimes extend the use period but this must be confirmed via email. Email RubiksLending@rubiks.com if you need to extend your loan period.

 

Q: How much is return shipping?
A: Via UPS, the average return shipping cost for 1 Set of 12 cubes is $11.50 (East Coast/12 cube set).  The cost for a 36 cubes set can range from $17.00 (East Coast) to $22 (West Coast). If you live on the West Coast, it might be less expensive to ship the set via USPS in a large Flat Rate box.

 

Q: What if someone else in my school wants to use the set?
A:  Contact us (RubiksLending@rubiks.com) and we can usually transfer the set, pending the other teacher’s agreement to the terms.  We can also send new Solution Guides to the next teacher. 

 

Q: May I purchase the set?
A:  Due to sales tax and inventory, we can't sell you a set from the Lending Library.  

 

Q: What is your Return Policy?

A: Please see our Returns Policy.

 

Mosaic Sets: 50, 100, 225, 400 Rubik's Cube Sets

 

Q: How long may I borrow a set?
A:  The use period is 6 weeks.  We can sometimes extend the use period but this must be confirmed via email. Email RubiksLending@rubiks.com if you need to extend your loan period.

 

Q: What if cubes get lost, broken or stolen during our use?
A:  Please replace them with a Rubik's Brand cube.  The logo will state "Rubik's" but will not look like the You CAN Do the Rubik's Cube logos on the cubes in the set.

 

Q: What is your Return Policy?

A: Please see our Returns Policy Here